Company Description

🌟 Senior Care Assistant – Join Our Friendly Team in Hertford! 🌟

✨ Brighter days. Fresh challenges. Exciting opportunities. ✨

At Care By Us, every day is different. Every day offers the chance to do meaningful and rewarding work that truly changes people’s lives.

We’re currently looking to recruit Full-Time Care Assistants/Care Proessional to join our friendly, dedicated team supporting service users living in our residential care unit in the Hertford area of Hertfordshire.

📍 Work Location – Bircherley Court, Hertford

Bircherley Court is a modern residential care community, originally built in the 1970s and now beautifully redeveloped in the heart of Hertford town centre, close to local shops and amenities.

The scheme includes 58 renovated flats and 12 new apartments, alongside exceptional communal facilities such as:

• Winter gardens and rooftop terrace 🌿
• Internet suite and activity rooms 💻
• Health & beauty suite and bathing rooms 💅
• Two-storey lounge and meeting spaces ☕

The care support is delivered through the Flex Care model, which adapts to each individual’s needs, ensuring that every resident receives the right level of personalised care.

Our mission is simple: to help people live independently, safely, and with dignity while enjoying fulfilling lives.

⏰ Shift Patterns

Our services run 7 days a week, offering flexible shifts to suit your lifestyle:

• Day Shifts: 8:00/9:00 AM – 2:00/3:00 PM
• Evening Shifts: 4:00 PM – 9:00 PM
• Sleep-in / Waking Nights: 9:00 PM – 7:00 AM

We value flexibility and reliability — and we provide consistent, fulfilling work for those who are passionate about making a difference.

💷 Pay Rates

• Mon – Sat: £13.77 per hour
• Sunday: £14.02 per hour

Job Description

💼 Your Role as a Senior Care Assistant

As a Senior Care Assistant, you’ll be at the heart of our service, supporting residents and guiding our care team. You’ll help individuals live independently, take part in community life, and enjoy meaningful days.

Key Responsibilities

Resident Care

• Support residents with personal care (washing, dressing, mobility, toileting, feeding).
• Promote independence, dignity, and choice.
• Administer medication safely (with training).
• Keep accurate records (care plans, observations, reports).

Team Leadership

• Supervise and mentor care assistants on shift.
• Allocate duties fairly and ensure high standards of care.
• Support training and development of new team members.
• Communicate effectively with colleagues, families, and healthcare professionals.

Health & Safety

• Monitor residents’ wellbeing and escalate concerns promptly.
• Respond to emergencies and safeguarding issues appropriately.
• Ensure infection control and health & safety standards are always maintained.

Qualifications

🧩 Person Specification

• Genuine compassion, empathy, and patience
• Strong communication and interpersonal skills
• Ability to work independently and responsibly
• Previous caregiving experience preferred (formal or informal)
• Flexibility to work in the client’s home or care facility

Essential:

• Previous experience as a Care Assistant or Senior Care Assistant.
• NVQ/QCF Level 2 or 3 in Health & Social Care (or willingness to work towards).
• Medication administration training/experience.
• Compassionate, patient, and reliable.
• Strong communication and leadership skills.
• Right to work in the UK.

Desirable:

• First aid training.
• Knowledge of dementia, safeguarding, or palliative care.
• Experience in a supervisory role.

Additional Information

🎁 What We Offer

• Competitive pay with enhanced weekend rates.
• 28 days annual leave (pro rata).
• Paid training – online and face-to-face.
• Career progression opportunities.
• Pension scheme.
• Refer-a-Friend bonus (£300).
• Cycle to Work scheme.
• Blue Light Card eligibility (exclusive discounts).
• Enhanced maternity, adoption, and paternity pay.
• Death in Service benefit.
• Access to our Well-being & Benefits platform.
• Local work with paid mileage.
• Support from the largest care company in the UK.

🚀 Ready to Join Us?

If you’re ready for a rewarding role where every day makes a difference, apply today and become part of our dedicated team of everyday heroes.

We are proud to be an equal opportunities employer.