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People receiving complex care usually have long-term health conditions, such as spinal injuries or neurological issues. Clients are dependent on specially-trained carers and need ongoing intensive specialist support.
Tailoring care
Care planning is based on a thorough assessment and understanding of the person needing care, who will often be returning home from hospital or a rehabilitation facility. Health and social care teams, including physiotherapists, occupational therapists, nurses and social care managers work together with the individual and their family members as appropriate to plan a care package to meet the person’s needs, whether basic physical, social or emotional, or more complex or medical.
Basic care needs
Working in complex care, you’ll support a person with activities of daily living that they can’t manage alone. This could include support with washing and dressing – aiming to help your client look after themselves in the way that they would if they were able to. Supporting someone to eat is also a really important part of a care assistant’s role, along with assisting with mobility and continence.
Social and emotional care
Helping your clients to maintain the lifestyle with which they are familiar and comfortable is also really important. They’ll appreciate support to maintain relationships with their family and friends and to achieve goals with social interests, education and even career ambitions. As a care assistant providing complex care, you’ll be part of a large, multi-disciplinary team who help create the best possible quality of life for their clients.