Real responsibility.

Real meaning.

Real responsibility.

Real meaning.


Service support teams

Based in one of our branch offices, you’ll be encouraged to develop, progress, achieve further qualifications and support the delivery of high-quality client care.

Why join us?

Staff in our service support teams can enjoy a highly rewarding role with City & County. Our care coordinators, field care supervisors and administrators are the vital roles which keep our local care services moving and our clients satisfied. Join one of our teams and we’ll support you with a thorough induction and bespoke on-boarding programme to get you up to speed. We’ll also invest in you and empower you to achieve further qualifications.

What you’ll do

As a vital member of our team, you’ll make sure we provide the sort of care you would want your own family members to receive. From your office base, you’ll offer colleagues the support they need to expertly care for their clients. And if that means occasionally visiting clients in the community yourself, then you’ll do that too.

Directing, mentoring and supervising the care assistant team, you’ll keep quality standards high, ensuring that care is delivered on time and in line with each client’s needs and wishes. You will also communicate closely with everyone involved in a client’s care, assess and review their care packages, allocate rotas and plan cover as needed.

How you’ll be supported

These are challenging and busy roles, where you’ll need to react quickly to changing care needs and balance your care colleagues’ different requirements. They are some of our most engaging and rewarding roles though, and you’ll have the chance to move around the business to broaden your knowledge. Our industry-leading training and support teams will always be there to make sure that you receive the skills and opportunities to succeed – and even develop your career further, should you wish.

What we look for

It calls for good people-management skills, the ability to plan and be well-organised. In return, you’ll typically work Monday to Friday. So, if you have some relevant experience and the compassion necessary to look after people, join our care coordinator team.

Our benefits

When you join the City & County Healthcare family, you’ll enjoy a range of rewards and benefits that recognises the hard work you do and makes your life easier.

Family-friendly working

We offer maternity, paternity and adoption pay. Depending on your role, you may have the option of hybrid working – spending part of the week working from home.

Pension scheme

We offer a 5% employer contribution alongside your own contribution, with the option to take a higher contribution through a salary sacrifice scheme.

Generous annual leave

We offer up to 25 days’ paid leave alongside bank holidays for full-time employees, with proportional time off for part-time employees.

Cycle2Work scheme

Take advantage of the most cost-effective way to get a new bike and cycling equipment for getting to and from work.

Employee assistance programme

Take advantage of a range of health and wellbeing services for you and your family. Get access to counselling and financial support, alongside savings on everyday essentials.

Blue Light Card

For a small fee, get more than 15,000 discounts – from a wide range of national retailers and local businesses

Find service support team jobs in your area

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Care Manager - Hertford (England)

Care Manager Bircherley Court SG14 1RL and Calton Court SG14 2EG Salary Up To £28,860 per annum  Driving Licence and own vehicle required What we offer We’re creating brighter days. F...

Care Manager - Holloway (England)

Care Manager Holloway N19 4NF Salary up to £30,765 per annum  What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs...

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ECM Officer Salary £13,004.16 Remote working - ideally located within commutable distance to Swansea SA1 3 x 8 hour shifts Week 1 Friday, Saturday, Sunday 3pm - 11pm Week 2 Wednesday, Thursday, ...

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Care Coordinator  Bethnal Green E2 9DA Salary up to £26,625 Driving licence required   What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plent...

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Regional Recruiter - London (England)

Regional Recruiter/Hybrid London Region £29,500 to £32,750 per annum Driving Licence advantageous but not essential Hybrid working (3 days travelling within the region, 2 days working from...

Care Manager - Lincoln (England)

Care Manager Lincoln LN6 0QB Salary Up To £26,365 per annum  Driving Licence and own vehicle required   What we offer We’re creating brighter days. Fresh challenges. Exciting opp...

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Regional Trainer North East Location NE33 Monday to Friday 9am – 5pm Full Driving Licence required £25,000 per annum - 12 month fixed term contract     What we offer We’re ...

Care Manager - Chatham (England)

Care Manager Atlas Place and Rogallo Place ME4 3AN Salary Up To £30,525 per annum  Driving Licence and own vehicle required   What we offer We’re creating brighter days. Fresh ch...

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Care Coordinator - Bethnal Green E2 9DA £25,355 - £26,625 Driving licence required   What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty...

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Field Care Supervisor Preston PR5 6UP Monday - Friday 9am - 5pm (1 hour for lunch) 35 hours a week. No weekend working. Driving licence is required (18p per mile) What we offer We’re creati...

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Care Coordinator - Nottingham (England)

Care Coordinator Nottingham Como Office, Lakeview. Sherwood Park, Nottingham. NG15 0ED £22,800 per annum Monday to Friday 9am - 5pm with additional on call duties What we offer We’re creat...

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Local Recruiter - Kent - Kent (England)

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Field Care Supervisor  Part-time Maternity contract 16 hours per week Cardiff CF3 2ES Salary £21,940 per annum pro rata Driving licence is required   What we offer We’re creating...

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Field Care Supervisor - Raynes Park (England)

Field Care Supervisor Raynes Park SW20 8ZU Salary up to £24,850 Driving licence is required Monday to Friday    What we offer We’re creating brighter days. Fresh challenges....

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Field Care Supervisor - Rhondda (Wales)

Field Care Supervisor - Part Time Rhondda Cynon Taf CF45 4SN Salary £21,940 pro rata  16 hours per week - working on a bi weekly rota basis (week 1 - Monday and Tuesday, week 2 - Thursday a...

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