Company Description

Branch Administrator Fixed term contract

Do you have a passion for care and excellent organisational skills? Join CCH Group, the UK's largest and most trusted care provider, as a Branch Administrator and play an important role in supporting the delivery of high-quality home care services within your local community.

At CCH Group, we deliver over 1.5 million hours of care every month across more than 260 locations. As a Branch Administrator, you will provide essential administrative support to the branch, helping to ensure the smooth running of daily operations and supporting our teams to deliver outstanding care.

Location: Business & Innovation Centre, Wearfield, Sunderland Enterprise Park, Sunderland, SR5 2TA

Salary: £24,860 per annum, plus additional payment for on-call duties (pro rata)

Working hours: Office-based, Monday to Friday, 9am–5pm, with participation in an on-call rota.

Operating company: Comfort Call

Job Description

What you’ll do

Branch Administrator with responsibility for compliance, maintaining accurate records and filing, handling daily telephone enquiries and supporting the smooth running of branch. The ability to manage competing priorities, work independently and participate in an on-call rota.

Qualifications

What you’ll Bring:

Previous experience in an administrative role is essential, ideally within a domiciliary care or healthcare setting. 

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.