Company Description

Location: Kelsall

Pay Rate: £14.03 per hour

Shifts Available: 8 am - 8 pm, 8 pm - 8 am

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

At Independent Community Care Management (ICCM), part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Kelsall.

Job Description

What you’ll do

As a Complex Care Assistant, you will be part of a small, dedicated team supporting a cheerful, engaging young woman in her late 20s who lives in her beautifully adapted bungalow in Cheshire. She is a gentle, smiley, sensory-loving person with profound and multiple learning disabilities and complex epilepsy. She uses a wheelchair and communicates non-verbally.

Working closely with her family and support team, you will help enable her to live a meaningful and fulfilling life while providing a consistently high standard of care in a friendly, positive environment.

She enjoys an active and varied weekly routine and has her own adapted vehicle for outings. Your role will include supporting her to access a range of community activities such as rebound therapy, visits to the zoo, local parks, and other attractions.

At home, you will help create enriching sensory experiences and support activities she enjoys, such as music therapy, physiotherapy, massage, foot spas, and spending time in the garden. You’ll also play an important role in encouraging and introducing new experiences to keep her days stimulating and enjoyable.

You will support her with all aspects of daily living, including:

• Personal care
• Administering medication
• Supporting with meals and cooking
• Household tasks and domestic duties
• Shopping and errands
• Supporting community activities and outings
• Helping maintain a safe, calm, and positive home environment

Full training is provided, including specialist training from epilepsy nurses who oversee her clinical care. While experience supporting people with complex needs or an understanding of person-centred practice would be beneficial, the most important qualities are kindness, compassion, and the right values.

You will be part of a supportive team environment with ongoing supervision and guidance from an experienced care manager.

Qualifications

What you’ll need

• A kind, compassionate and empathetic nature.
• A genuine passion for supporting people with complex needs.
• A cheerful, patient, and respectful approach.
• The ability to work as a true team player within a close-knit support circle.
• Excellent communication skills and confidence using your initiative and making decisions.
• Reliability and punctuality.
• Willingness to work 12-hour shifts, including nights.
• Ideally, previous experience supporting people with profound and multiple learning disabilities and/or complex epilepsy (though not essential as full training is provided).

Additional Information

Why choose us?

We see extraordinary achievements happen everyday thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech, and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice, and security. Join us on our journey and continue yours.

City and County Healthcare Group is an equal-opportunity employer.