Regional Operations Manager – Complex Care

Remote/Field based - covering Birmingham up to York, ideal location the North West

Salary £39,000 - £42,000

You will need to be a driver with your own vehicle.

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Regional Operations Manager with City and County Healthcare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

What you’ll do

The Regional Operations Manager (Complex Care) is responsible for leading a regional operations team of care managers and care workers in the delivery of quality client-centered Complex Care services. The purpose of the role is to manage client and other stakeholder relationships and teams of care workers to deliver high quality services consistent with clients’ need and, commissioner requirements. You will also hold formal registration with the regulatory agency and ensure that all internal policy and external regulatory and legislative requirements are met in the care delivery that you are responsible for.  

What you’ll get

We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.

We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.

We will also offer you:

• 25 Days Holiday
• Occupational Maternity Pay & Adoption Pay
• Occupational Paternity Pay*
• Death in Service Payment*
• Occupational Sick Pay

*subject to terms and conditions and qualifying period

What you need

You will have at least 3 years’ experience in a leadership/management role within complex care, where clinical and quality governance were core values resulting in high service quality.

Why choose us?

We see extraordinary achievements happen everyday thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey.

City and County Healthcare Group is an equal opportunities employer.

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